Frequently Asked Questions

Potential Resident FAQs

  • Q: What are the rental requirements for UHV?

    To be approved, an applicant must have a clean background and credit check, a minimum credit score of 600, and a monthly income of at least 2.5 times the monthly rental amount. 


    *Applicants must be at least 18 years old at the time of application.

  • Q: Do you have any additional fees?

    No, we do not charge any hidden fees. The standard costs include:

    • Application fee: $35
    • Security Deposit: $600 for Studio; $800 for One Bedroom; $1,000 for Two Bedroom
    • Pet Deposit (if applicable)

    Upon Move-in, residents are responsible for Monthly Rent, Pet Rent (if applicable), Utilities (Electric and Internet), and any additional amenities (ex. Underground Heated Parking, Storage Space, Fitness). 


    We do NOT charge Admin or Lifestyle Fees.


    Please contact us with any specific questions.

  • Q: Do you allow pets?

    Certain buildings are cat-friendly. 


    Cat-Friendly Buildings are:

    • Building 1 - 4609 N Graduate Ave
    • Building 2 - 4415 N Graduate Ave
    • Building 4 - 5520 W Success St
    • Building 5 - 5521 W Superior St

    Our Village Centre (4501 N Graduate Ave) is an Allergy-Free Amenities Building, no animals are allowed.


    For specific questions, please contact our office directly. 

  • Q: How do I apply?

    You can apply online through our website. Once you have found the home you wish to apply for, click the ‘Apply Now’ button on the rental listing page. You will be prompted to pay your application fee via credit card. We will follow up with you once we have reviewed your application.

Resident FAQs

  • Q: How do I pay my rent?

    Rent is due on the first of each month. You can put it in the secure drop box on site located next to the leasing office or you can pay your rent online. Please visit the ‘Pay Rent Online’ sub-tab to learn more.

  • Q: How do I make a maintenance request?

    Please log in to your Tenant Portal to submit a maintenance request. Requests are reviewed Monday to Friday from 9am to 5pm. 


    If you have a maintenance emergency, please call (605) 336-1717.


    * Please note: most maintenance problems should be reported during normal business hours. Maintenance Emergencies are problems that are causing physical damage to the property or problems that could be hazardous to a resident’s safety. Examples might be where a resident smells natural gas, water lines or drains break, or any unexplained water is running into the apartment.

    Maintenance Request

  • Q: How to schedule the Golf & Sports Simulator?

    You will click on Register as a new user, then search for your email address. You will then need to set up your own password. Once you have done that, you will have access to book the Sports Simulator. Click the link below to get started!

    Schedule Sports Simulator

  • Q: How can I build my credit?

    In addition to avoiding late fees, you can build your credit by paying your rent on time! By reporting your payment history to Experian RentBureau, we can help you reap the rewards of getting your rent to us by the 1st.

  • Q: How do I add fitness?

    If a resident is interested in adding fitness, please email us at office@dynamic605.com with your request. 


    The monthly fitness rate is dependent on the building in which the resident resides. There is a separate fitness agreement. 


    Contact us if you have specific questions regarding fitness.

    Request Fitness

  • Q: How do I reserve the Community Room?

    To request to reserve the Community Room in the building you reside in, head over to the 'Residents' tab. Scroll to the Bookable Amenities Section, where you'll click the 'Community Room' tab. 


    You'll need to fill out the Community Room Request Form. We will get back to you via email with more details on your request.

    Community Room Request Form

  • Q: How do I reserve the Guest Suite?

    To request to reserve the Guest Suite in the building you reside in, head over to the 'Residents' tab. Scroll to the Bookable Amenities Section, where you'll click the 'Guest Suite' tab. 


    You'll need to fill out the Guest Suite Request Form. We will get back to you via email with more details on your request.

    Guest Suite Request Form

  • Q: What do I do if I'm locked out of my apartment?

    Please contact us if you are locked out during regular business hours.


    If you have locked yourself out of your apartment after hours, you will need to call the 24-hour Locksmith Number listed in the UHV Community Policy Manual.

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